Privacy Policy

1. Introduction

Command Software Services Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.proarpseq.com (“Website”) and purchase our digital product, the Pro ArpSeq plugin (“Product”). By accessing or using our Website and/or purchasing our Product, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information: When you purchase our Product, we may collect personal information such as your name, email address, payment information, and any other information you provide.

Usage Data: We may collect information about your interaction with our Website, including your IP address, browser type, operating system, pages visited, and the dates/times of your visits.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Website and Product
  • Process your transactions and manage your purchases
  • Improve, personalize, and expand our Website and Product
  • Understand and analyze how you use our Website and Product
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website and Product, and for marketing and promotional purposes
  • Process your transactions and manage your purchases
  • Find and prevent fraud

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except as described below:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email delivery.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at david@melodology.com.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Command Software Services Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at david@melodology.com.